MSPs In Software Development
11 Apr

The Role Of MSPs In Software Development

Mahipal Nehra

Managed service providers (MSPs) play a critical role in software development processes. These third-party vendors offer various services to manage and maintain IT systems within organizations. They provide expert resources for companies that don’t have the time or know-how to address their technology requirements.

By leveraging the skillsets of MSPs, your organization can accelerate its design processes. You can also reduce project costs and risks associated with downtime or performance issues due to unplanned outages. MSPs also have other roles that provide various benefits for your businesses.

This article will explore the main ones and examine how they contribute to successful product delivery cycles.

How To Use MSPs

At its core, an MSP’s goal is to help streamline processes related to application design and maintenance. It’s also within its limits to ensure compliance with industry standards regarding best practices in systems implementation. However, specific tasks may vary depending on the type of project being worked on and the specific company offering the services. For example, you can learn more about Exigent and its services here.

Read: The Future of Software Development

That said, here are some common roles of MSPs in Software Development:

1. Requirements Gathering And Analysis

The first step for any successful project is gathering and analyzing requirements thoroughly before making decisions. An experienced MSP is crucial here, as they can quickly identify potential areas where problems may arise. They’re then able to make correct assumptions with the information they gather.

Read: Custom Software Development

This saves time, money, and resources even in later stages when further adjustments would be costly, if not impossible. A well-thought-out plan based on accurate data also ensures smooth sailing throughout each development life cycle phase. The result is a better user experience and satisfaction as a perfect end product is delivered without fail.

2. Design And Architecture Development

Depending on the complexity level of an application or system, an organized approach to architectural planning is always essential. Before beginning actual coding workflows, MSPs define the components’ structure and relationships. They set up data flow diagrams as well that outline high-level system functionalities.

Read: Web Application Architecture

This expertise is invaluable in designing review sessions and developing detailed models for your project’s needs. It ensures that the result meets all stakeholders’ expectations throughout the process since the product’s design is impeccable.

3. Coding And Testing

A software application is only as good as its codebase and testing processes. An experienced MSP will be able to identify areas of potential weakness to improve efficiency. They’ll also guide you on implementing the best changes to improve overall quality assurance plans. You can set these out during the initial requirement-gathering stage mentioned earlier.

Read: Breakdown of Continuous Testing

Furthermore, they may even suggest alternative approaches to coding. For instance, they may propose you use frameworks instead of custom builds. This could result in more efficient use of your resources, thus helping save costs.

4. System Integration

MSPs are responsible for integrating all of a client’s components necessary for the proper functioning of their application systems. This includes hardware platforms, databases, web servers, and business intelligence (BI) tools.

Middleware solutions like message brokers or integration bus implementations are also integrated into a full product, ready to use upon deployment. They work closely with clients in this critical stage to ensure everything is configured correctly. This ensures there are no miscommunication or disputes that could cause problems once your product goes into live production.

5. Deployment And Support

The deployment phase marks the transition from development into production. This is the environment where applications should run successfully without issue before being released for public use. However, some tasks still need to be completed during this period to ensure everything goes smoothly. These include configuring servers correctly, testing and monitoring functionality against user requirements, and documentation.

Read: Software Development Challenges and Solutions

An expertly crafted deployment plan by your selected MSP means that any issues encountered can quickly be addressed. This minimizes downtime as a result, and your product is released faster. Post-deployment, they can also provide the support you need. They troubleshoot technical queries that may arise, taking care of your maintenance needs too.

6. Security And Compliance

There’s an ever-increasing need for data protection and compliance with industry standards like the General Data Protection Regulation (GDPR). Failure to do so could result in hefty fines from regulatory bodies. That’s why MSPs ensure that the applications and systems they build meet these regulations.

Read: Security Service Edge

An MSP also assesses your business’s security posture to ensure none of your products have been tampered with. This includes implementing encryption protocols, internal staff training sessions, and awareness campaigns.

They even set up automated audit trails if required, further increasing visibility into your system’s activity logs. This helps you identify potential threats before they become serious issues later. They also provide advice surrounding the best practices in product implementation where necessary.

7. Continuous Improvement

It’s well and good to have your initial offerings out the door, but what happens afterward? An experienced MSP shouldn’t just be capable of developing complex applications quickly and efficiently. More importantly, they need to keep you up to date over time.

They do this through regular patching and bug fixes in subsequent releases. This ensures that your customers always get the latest version available without delay. In addition, depending on the type of business you run, individual projects might require additional feature enhancements due to changing customer demands and expectations.

Read: Business Intelligence Software Development

Once again, your provider offers insight into how best to achieve this in the most cost-effective manner possible. This guarantees that your clients’ end-user experience remains positive throughout.

Managed service providers are a valuable asset in program creation. By understanding these key roles, you’ll quickly learn that peace of mind is within reach. You can ease up knowing that any complex technical challenges you encounter will be addressed swiftly and efficiently.

Choosing The Right MSP

Choosing the right MSP to improve your company’s software development cycles is crucial. So, how do you make the best selection for your business? Here are some of the key considerations.

What Are The Services Offered?

When looking for an MSP, consider which services they provide as part of their offering package. Choose one that offers IT support, managed hosting, and more complex software engineering tasks like integration with your company infrastructure.

It’s also important that any provider you choose has experience working with similar projects before. Always look through case studies on previous successful engagements by them before you sign off on a contract agreement.

What Level Of Support Do You Need?

Another major factor in choosing the right MSP lies in understanding what level of technical support you require from them. Do you need 24/7 availability, live monitoring capabilities, or proactive maintenance activities instead of just reactive ones? Be sure to ask and discuss these questions with any potential provider. This will ensure they can meet your demands in this regard.

What’s Your Budget?

When selecting the right MSP, the cost will always be an important factor for most businesses and organizations. Finding a provider that fits both within your budget and offers all necessary services shouldn’t be taken lightly. So, ensure you’ve thoroughly researched pricing plans from different providers before making any decisions.

Read: Financial Software Development

Selecting the correct MSP is essential in improving your company’s software development cycles. When choosing one, consider these questions above. After doing so, you’ll better understand which option best matches your needs for success.


In conclusion, managed service providers are vital players in software development cycles. This is due to their ability to improve efficiency while reducing costs, among other significant benefits. They offer diverse essential services, from advice on architecture decisions to post-release support. Ultimately, consider leveraging what managed service providers offer, and you’ll have a competitive edge on your next project.

Posted by Mahipal Nehra | Posted at 11 Apr, 2023 Web